Trusted by today's top retail brands
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Agilence for Retail: Safer, More Profitable Stores
To optimize retail loss prevention and operations, Agilence's solution for retail combines Retail Core (with optional Modules), Case Management, and Audit Management. Retail Core forms the foundation, offering scalable, AI-powered analytics tailored to your business, while Modules dig deeper into key areas like inventory, eCommerce, or RFID.
With Case Management and Audit Management, retailers streamline issue resolution, ensure compliance, and improve safety and accountability across their operations.
Fraud & Shrink Reduction
Pinpoint sales-reducing activities (SRAs) like unauthorized discounts, returns, voids, and price overrides.
Returns & Refund Monitoring
Track return patterns to identify potential fraud or policy issues, improving accountability and reducing return-related shrink.
Operational Insights
Analyze sales trends, customer behavior, and promotional effectiveness.
Store Management
Support managers in tracking team and department success with sales trends.
High-Priority Alerts
Focus teams on the highest-risk loss prevention cases.
Agilence AI
Speeds up investigations and ensures the most accurate information is surfaced
Case Management
Centralized Investigation Management & Incident Resolution
- Fast Case Creation – Document incidences quickly and efficiently.
- Centralized Data & Evidence – Store all case-related information (video, photos, documents) in one place.
- Configurable Workflows & Alerts – Assign tasks, track case progress, and manage resolutions.
- Advanced Analytics & Reporting – Identify trends in fraud, safety incidents, and operational risks.
Audit Management
Configurable Compliance & Store Excellence
- Mobile-Friendly Audits – Conduct store audits from any device.
- Real-Time Scoring & Reporting – Instantly update and analyze audit results to detect risk trends.
- Customizable Forms – Create tailored audit templates for different departments and compliance needs.
- Data-Driven Risk Prevention – Identify store-level safety risks, fraud, and operational inefficiencies before they escalate.
Safeguarding Luxury, Without Disruption.
Agilence empowers luxury retailers to safeguard both product and reputation. With tailored analytics and discreet risk mitigation, your brand integrity is protected while premium client experiences flourish.
Hear What Our Customers Have To Say
Agilence helped our team to become more efficient and profitable. We couldn't be happier with Agilence and the expertise of the Agilence team.
Kim Auman-FanningDirector of Loss Prevention
Rack Room Shoes
The Agilence team is simply the best. They are always willing to help and share their knowledge.
Jennifer ZervasLoss Prevention Manager
At Home
Agilence has by far been the best vendor I have worked with in my career. We've accomplished a lot together and had a lot of fun doing it.
Matt HutchinsonAsset and Revenue Management Manager
Caleres
Our offices
New Jersey
309 Fellowship Road, Suite 200
Mount Laurel, NJ 08054
856-366-1200
London
Suite 14/4A Docklands Business Centre
10–16 Tiller Road, London E14 8PX
United Kingdom
+44 (0) 20 7517 1000
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