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Identify Theft and Fraud
Detect internal theft by automatically flagging suspicious voids, transfers, and out-of-policy discounts. Flag indicators of external thefts like gift card fraud and promotion abuse. Confirm suspicious behavior with CCTV video of the transaction.
Control Perishable Shrink
Compare food cost trends to item sales to identify variances in meat/deli, fresh produce, bakery, seafood, dairy, and floral departments. Identify training gaps in merchandising, food safety, proper handling, rotation, and ordering impacting shrink.
Improve Labor Productivity
Compare employee performance metrics to identify high and underperformers. Revise hiring and training practices to minimize turnover costs. Analyze sales by day, channel, and daypart to optimize scheduling.
Ensure Manager Follow-up
Define potential causes and acceptable follow-up to recurring problems. Validate that every issue has been appropriately addressed in the field.
Optimize the Omnichannel
Keep your KPIs front and center for third-party delivery, click-and-collect, self-checkout, and other emerging channels. Deliver a consistent experience regardless of purchasing or payment method.
Fine-Tune Operations
Use data-driven insights to influence policy and process improvements. Minimize risk to both customers and employees.
