Grocery Analytics

Loss Prevention to Reduce Shrink & Improve Margins

Minimizing Preventable Loss In All Its Forms

Preventable loss comes in many forms in the grocery, supermarket, and food retail industries.  Thefts, markdowns, human error, and perishable shrink can all eat away at already dwindling profit margins.  Add a massive shift in consumer taste and shopping preferences disrupting the industry and it's clear that getting a handle on margin erosion may be the difference between surviving and thriving in the competitive grocery landscape.

Protect your hard-won profits using data analytics to automatically flag activities indicating preventable loss, all while improving margins, increasing sales, and ensuring a consistent customer experience.

Agilence analytics for grocery

Improve Margins, Increase Sales, and Reduce Loss

Identify Fraud and Theft

  • Detect internal theft by automatically flagging suspicious voids, transfers, and out-of-policy discounts
  • Flag indicators of external theft like gift card fraud and promotion abuse
  • Confirm suspicious behavior with CCTV video of the transaction

Control Perishable Shrink

  • Compare food cost trends to item sales to identify variances in meat/deli, fresh produce, bakery, seafood, dairy, and floral departments
  • Identify training gaps in merchandising, food safety, proper handling, rotation, and ordering impacting shrink

Improve Labor Productivity

  • Compare employee performance metrics to identity high and underperformers
  • Revise hiring and training practices to minimize turn-over costs
  • Analyze sales by day, channel, and daypart to optimize scheduling

Ensure Manager Follow-up

  • Define potential causes and acceptable follow-up to recurring problems
  • Validate that every issue has been appropriately addressed in the field

Optimize the Omnichannel

  • Keep your KPIs front and center for third-party delivery, click-and-collect, self-checkout, and other emerging channels
  • Deliver a consistent experience regardless of purchasing or payment method

Fine-Tune Operations

  • Use data-driven insights to influence policy and process improvements
  • Minimize risk to both customers and employees

Measurable Results. Fast ROI.

Cutting-edge loss prevention teams are expanding their purview beyond traditional theft and fraud to tackle grocery and supermarket loss in all its forms. With Agilence, our clients can easily pinpoint concerns about preventable losses and quickly prescribe a solution.


50% Reduction in Investigative Time

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Price Chopper

Replacing Legacy Exception-Based Reporting to Increase Agility

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Grocery Loss Prevention

Building Your Winning LP Strategy

Food retailers have faced new challenges thanks to the growth of e-commerce, increased organized retail crime, and rapid adoption of frictionless store experiences such as self-checkout. However, winning grocery and supermarket chains are fighting back with new approaches and new tools to win the loss prevention war.

To get you started, we’ve outlined 9 Tips For Building a Successful Grocery Loss Prevention Strategy. 

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About Agilence Analytics

Every day, Agilence analyzes over 24 million transactions for our customers, transforming data into insights, and insights into actions. Prebuilt reports and dashboards, predictive analytics, automated alerts, and prescriptive resolution plans ensure timely detection, communication, and action. In this way, retailers are uncovering operational inefficiencies, increasing automation, and ultimately driving profits back into their businesses.

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What our customer say

People were really impressed with the advanced capabilities of Agilence compared to our previous system. It's definitely moved beyond just the four walls of our AP department

Damon Cavasin


Our team became far more efficient at identifying and correcting issues.  Agilence allows us to focus on resolving root causes of loss, not just individual cases

Mike Gulli

Price Chopper

The Agilence services team goes over the top to help us out

Karla Hutchinson

Brookshire Grocery Co.

We were happy using a competitive product, but when we first met the Agilence team they made us feel like family, which is something we’ve never experienced from a vendor before.

Charlotte Ayers