Platform
Agilence Case Management
End-To-End Incident And Investigation Management
Intuitive and Powerful Case Management
Reduce Complexity
- Capture and create cases in seconds using Natural Language Queries (NLQ)
- Make complex investigations smoother with easily accessible documentation
- Link cases and identify connections between incidents and investigations
Centralize Data
- Keep evidence, whether it’s in video, photo, or written form, all in one place
- Easily expand investigation scope, see ORC cases more clearly, and close larger and more comprehensive cases
Communicate Clearly
- Quickly share your case information with local law enforcement
- Make it easy and fast to report your close rates and time-to-close averages to your leadership team
Configure And Analyze
- Complete flexibility on how you view, input, and organize your cases
- Visualize, compare, and identify suspicious trends, patterns, and behaviors
Provide Direction
- Guide your staff through the process of documenting the appropriate information and close cases faster
- Assign tasks to team members for easier collaboration and faster case resolution
Prevent Delays
- View and manage your cases on the go, so delays are minimized
- Increase your close rates while minimizing time spent consolidating data
Streamline, Simplify, and Speed Up Investigations with Agilence AI
Agilence Case Management combines intuitive design with built-in AI to simplify and speed up every phase of an investigation. With natural language processing, even new or non-technical users can jump right in logging cases faster, capturing key details more efficiently, and keeping investigations moving without friction.
The platform is user-friendly, configurable, and built to flex with your team’s needs. When paired with Agilence Analytics, you get a seamless, end-to-end solution for incident managementfrom initial report and actionable insights to case closure.
What Our Customers Have to Say
It made sense to leverage our transaction-rich data from our POS system with Agilence's data analytics platform. We now have a seamless integration between both technologies.
Robert NotteVP of Technology
MOD Pizza
Agilence helped our team to become more efficient and profitable. We couldn't be happier with Agilence and the expertise of the Agilence team.
Kim Auman-FanningDirector of Loss Prevention
Rack Room Shoes
The Agilence team is simply the best. They are always willing to help and share their knowledge.
Jennifer ZervasLoss Prevention Manager
At Home
Agilence has by far been the best vendor I have worked with in my career. We've accomplished a lot together and had a lot of fun doing it.
Matt HutchinsonAsset and Revenue Management Manager
Caleres
It's so simple to use and so easy to drill down to the detail level in a café, that other departments like marketing have begun to think of creative ways to use Agilence.
Jeff LevittSenior Loss Prevention Manager
Panera Bread
Our team became far more efficient at identifying and correcting issues. Agilence allows us to focus on root causes of loss, not just individual cases.
Mike GulliHead of Asset Protection Analytics
We were happy using a competitive product, but when we met the Agilence team they made us feel like family ,which is something we never experienced from a vendor before.
Charlotte AyersLoss Prevention Analyst
Hy-Vee Market Grille
People were really impressed with the advanced capabilities of Agilence compared to our previous system.
Damon CavasinDirector of Asset Protection
SpartanNash
Very rarely have we met a vendor who met all deliverables and expectations on time and as expected. Agilence gives our team insights into day-to-day operations allowing us to identify real opportunities for success.
JoAnn YonderPresident and COO
Our offices
New Jersey
309 Fellowship Road, Suite 200
Mount Laurel, NJ 08054
856-366-1200
London
Suite 14/4A Docklands Business Centre
10–16 Tiller Road, London E14 8PX
United Kingdom
+44 (0) 20 7517 1000
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