Agilence AI: Delivering Next-Level Fraud Detection and Loss Prevention Learn more!
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Agilence AI

Tailored Intelligence. Efficiency Reinvented. 

AI Transaction Fraud Scoring

Agilence’s fraud scoring model applies supervised, unsupervised, and reinforcement learning to every transaction, surfacing those with the highest likelihood of fraud. This isn't a generic black-box model—it evolves with your environment based on investigator feedback.

  • Prioritized fraud scoring means investigators start their day with the most impactful opportunities.

  • High-risk transactions are automatically elevated across alerts, reports, and dashboards.

  • Scores are reinforced by user actions (e.g., marking a transaction as fraudulent or not), creating a learning loop.

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Intelligent Alert Prioritization

Our machine learning engine helps loss prevention teams cut through the noise. Agilence AI ranks alerts not only by rule triggers, but by fraud likelihood, using data patterns and past investigative outcomes.

  • Field teams receive ranked alerts to guide daily investigations resulting in the highest ROI.

  • Alerts dynamically update as models learn from user outcomes.

  • Improves consistency in handling repeat offenders or escalating patterns.

Natural Language Query (NLQ) 

With NLQ in both Case and Audit Management, users at any level can ask questions of their data in plain English and receive filtered, accurate results—no need for SQL knowledge or training.

  • Example: “Show all unassigned high-priority cases from last quarter.”

  • Filters and logic behind the query are transparently displayed, teaching users how the system interpreted the input.

  • Supports iterative refinement—users can update or expand queries with simple follow-up questions.

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Workflow Automation Powered by AI

Agilence AI helps automate case and audit tasks with plain language triggers. No coding required.

  • Create workflows such as: “Every Monday, send an email with all unassigned audits.”

  • Build task automations from natural language, like creating work orders or notifying store managers.

  • Cut down time spent on follow-up while ensuring nothing is missed.

Why Choose Agilence AI?

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Customization Through Reinforcement Learning

Our models don’t stop at generalized behaviors. They evolve with your organization’s trends, decisions, and outcomes—creating a personalized fraud detection engine over time.

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Fully Embedded, Not Bolted On

AI capabilities are woven into the core workflows of Agilence—not offered as separate, disconnected tools. This allows users to benefit from intelligent insights within the processes they’re already using every day.

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Built for Investigators and Operators Alike

From store-level users to enterprise analysts, Agilence AI supports a spectrum of roles, delivering insights in plain language, not just code or numbers.

ON-DEMAND WEBINAR

From Data to Smart Detection: Agilence AI

Don’t miss this opportunity to learn how Agilence AI can uncover hidden risks, simplify analytics, and protect your bottom line. 

Goodbye, shrink. Hello, profits.

See how we help companies reduce shrink and improve margins by reducing preventable loss with AI-powered analytics.

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