Agilence for Luxury Retail
Discreet Loss Prevention & Brand Protection

Maintain Brand Integrity & Premium Client Experiences
Luxury retailers face unique challenges when it comes to loss prevention. High-value items, discreet shopping environments, and elevated customer expectations require a specialized approach to risk mitigation.
Agilence empowers luxury brands to prevent loss, maintain brand integrity, and support premium client experiences—without disruption.
Luxury Retail Solutions
Spot patterns in voids, refunds, no-sales, and manual price changes—all without disrupting the sales floor.
Track every exception, adjustment, and transaction tied to sensitive SKUs and Limited Access Merchandise (LAM).
Identify abnormal return patterns, loyalty point fraud, and gift card misuse—while protecting valued clients.
Track sales commissions and tip payouts with precision, ensuring fair recognition for your top performers while maintaining integrity.
Extend Your Insights with Modules.
Dive deeper into targeted areas of concern with more pre-built dashboard, reports, and queries.
Case Management
When customer experience and brand reputation matter most, it’s essential to handle incidents quickly and discreetly. Agilence Case Management helps luxury retailers resolve issues efficiently without disrupting the high-end shopping experience.
Easily document incidents like missing high-value items or suspicious transactions using an intuitive interface that protects the confidentiality expected in luxury settings.
Store all case-related information such as security footage, POS data, receipts, and employee statements.
Customize workflows to match your brand’s standards, with task assignments and alerts that keep cases moving—while maintaining the exclusive nature of your clientele.
Spot patterns in common retail risks like refund abuse, self-checkout fraud, and policy violations.
Audit Management
Maintaining brand standards and operational excellence across every location takes more than checklists—it requires a flexible, proactive approach. Agilence Audit Management helps luxury retailers run efficient, insightful audits that boost performance and reduce risk—without interrupting the customer experience.
Instantly update and analyze audit results to detect risk trends like missed planograms or hazardous conditions.
Quickly capture, score, and analyze audit results across all locations. Get real-time insight into performance trends and compliance gaps to address risks early and maintain brand consistency.
Create flexible audit templates that reflect your brand’s priorities—whether for merchandising, safety, operations, or department standards. Easily stay consistent across locations while adapting to each store’s unique needs.
Track audit data over time to uncover patterns in safety risks, fraud, and inefficiencies—giving leaders the insights they need to take action, protect the brand, and enhance the customer experience.
Goodbye shrink. Hello profits.
See how we help companies reduce shrink and improve margins by reducing preventable loss with AI-powered analytics.