Correcting Operational Inefficiencies
Agilence not only identifies cashier fraud, but helps improve the performance of the point-of-sale by identifying the operational inefficiencies that cause significant shrink within the organization. Agilence is the essential tool required by operations to ensure efficient execution, maximize sales, minimize labor costs, and monitor compliance with internal and external policies and regulations.
Agilence can help operations across the following areas:
- Labor Efficiency
- Maximize the use of existing loss prevention staff through the use of Agilence Analysts and centralizing operations
- Minimize cashier/associate turnover by enabling retailers to react to policy violations instead of large fraud cases
- Reduce training costs by utilizing Agilence for Best Practices
- Dramatically reduce case identification and investigation time
- Shrink Reduction
- Detect fraud early and ensure higher prevention and deterrence
- Identify Sweethearting
- Stop discounting
- Eliminate refund fraud
- Minimize coupon and promotion fraud
- Process Improvement
- Evaluate and minimize open rings
- Identify point-of-sale processing errors
- Ensure electronic article surveillance (EAS) program compliance
- Improve cash handling processes
- Compliance
- Ensure compliance of employees with alcohol, tobacco, and firearms laws
- Identify and investigate WIC violations
- Aid in Patriot Act (Western Union, Money Order) compliance
Contact Agilence today to learn more or call 856-366-1200