Retail COOs

As the COO, your team has its fingers in all areas of the business.  From supply chain through promotion execution, operations has a need to know.  At the end of the day, its up to the operations team to ensure that everything runs smoothly.  But, even more so, there is a constant battle being waged against losses with an eye towards improving the profitability of the organization.

And losses occur throughout the organization.  Much of it, however, is unrealized until it hits the point of sale and even more alarming is that most of the loss is not theft, but rather operational.

  • Your supply chain may have weak links, but they can go unnoticed until they hit the point-of-sale.
  • Marketing has great promotions.  They are poorly implemented at the point-of-sale.
  • The Buyers are buying all the right stuff.  But they are buying way too much.
  • Store Managers have trained the cashiers.  But, not on everything.
  • Loss Prevention has you covered.  Except at the POS.

Agilence enables you to identify the profit-margin robbing activities that remain masked by the complexities of the organization.  In fact, Agilence has found that almost 40% of all losses at the POS are operational and we can help you find them.

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EXAMPLE: Meat department associates were not following proper markdown policies and procedures that resulted in the over usage of markdown coupons and causing the company to order more than twice the meat necessary.