Community-based independent Estevez Markets, a seven-store grocery chain operating under the Foodtown banner has seen improved promotion compliance since deploying Camden, N.J.-based Agilence’s new AdCheck loss prevention solution, which was developed to monitor the effectiveness of promotional programs directly at the point-of-sale. Read the Article (from Progressive Grocer)
Stephanie Skylar wasn't too concerned about the shrink she couldn't see. As CEO of 12-store Chief Super Markets, Inc. (which also operates stores under the Rays Supermarket banner), Skylar and her management team felt it had a pretty firm handle on POS activity among its approximately 1,000 store associates. For nearly 60 years, the chain has been operating without a surveillance camera in its stores. Like most executives of retailers its size, Chief executives often discussed LP and security, but considered any type of comprehensive LP implementation a big commitment in terms of time and money. "Our mentality has always ...
While basic solutions like electronic article surveillance and CCTV help chains fight against organized retail crime, shoplifting and internal instances of theft, the industry is fighting new sources of loss that are harder to infiltrate along the supply chain, as well as poor promotion planning execution and other issues that are jeopardizing sales conversion at point-of-sale.The Many Faces of Shrink (from Stores Magazine)
The holiday season is upon us again. As retailers stock their shelves and hire extra help, they need to consider the fraud and operational errors taking a big cut at their profit margins. Here are a few quick loss prevention tips that can save retailers substantial dollars this holiday season: 8 Tips to Maximize Loss Prevention During the 2010 Holiday Season (from Retail Touchpoints)
"If you have the receipt or if it's a gift card situation, there's no problem," said Kim Schultz, day manager at the Target department store in Henrietta. "But if there's no receipt, we try hard to work with the customer to make sure their experience is positive. Usually, it's fine. Sometimes, we get scammed."Return Fraud Frustrates Retailers in Busy Season (from Democrat and Chronicle)
Social Media White Paper
Social Media isn't just for marketers, loss prevention and operations can use the tool to enhance their efforts as well.
